I can tell you first hand that entering your own business to be scrutinised by a panel of judges is a scary experience. It brought up all sorts of doubts over whether our brand was good enough, whether we were worthy of standing alongside better-established businesses, or if we were opening a portal to a
It’s that time of year when ghouls, goblins and witches are out on the streets. But just because they are out, door knocking for candy and treats does not mean that they should be haunting your business. Halloween is a time for trick or treating, but in business, you should always be treating your customers,
Question. What do a crowbar and a bottle opener have in common with admin work? No, it’s not a terrible Christmas cracker joke, it is a genuine question! I’ll admit on the face of it, these three things don’t seem at all related, but I promise they are all connected by one very important factor…Leverage!
When I first began using the hashtag symbol, it was either to signify a number on a list, or in place of an incriminating letter when typing an expletive… But now that little # symbol means so much more. Apart from becoming a particularly annoying part of millennial speech (‘hashtag’, weird!), it has opened up
You have decided to take the plunge and outsource some of your workload. Congratulations! You’ve truly made a big, timesaving, business growth and efficiency step! To make the process as smooth as possible, there are some things you should definitely consider. Based on our experience, we have put together a list of the things you
Remember how you felt when your business was born? You were pumped! Starting with a hiss and a roar, the desire to succeed filled you with fire. You had endless passion and boatloads of drive. Every minute of your day was consumed by working in it, on it, or daydreaming about what your awesome fledgeling
The definition of customer service has been expanded in the last 20 years to include the virtual/ remote service that has come with the digital age. Gone are the days when it simply involved politely greeting a person face-to-face as they walked into your shop, answering their questions, and helping them make their purchase. Email,
Ahh, the laptop lifestyle; do you long for it? Wearing your comfy clothes at home on the sofa, or maybe your togs on a beach, from a hammock – or on a boat! Yes, we are talking about being able to sit down in any location and work just as well as when you are
You’ve probably all seen and heard of how intelligent an octopus can be. Aside from correctly picking the winner before a football match, and secretly pilfering fish from other tanks in aquariums, they have three hearts, and eight arms, which they can use independently to do eight things at once. Unfortunately, you do not have
A lot has changed since our grandparents day – heck, a lot has changed since I was a kid! There was no such thing as Google when I was in school. (Or iPads, iPhones, or any other type of ‘i’ anything for that matter). I literally used a massive set of encyclopaedias to do my
