Blog

Collection of our posts and update

How To Use A Hashtag Correctly

When I first began using the hashtag symbol, it was either to signify a number on a list, or in place of an incriminating letter when typing an expletive… But now that little # symbol means so much more. Apart from becoming a particularly annoying part of millennial speech (‘hashtag’, weird!), it has opened up

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What Not To Do When You Hire A VA

You have decided to take the plunge and outsource some of your workload. Congratulations! You’ve truly made a big, timesaving, business growth and efficiency step! To make the process as smooth as possible, there are some things you should definitely consider. Based on our experience, we have put together a list of the things you

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Get Out Of Your Rut and Get Your Business Mojo Back

Remember how you felt when your business was born? You were pumped! Starting with a hiss and a roar, the desire to succeed filled you with fire. You had endless passion and boatloads of drive. Every minute of your day was consumed by working in it, on it, or daydreaming about what your awesome fledgeling

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The Power of Customer Service For Your Small Business

The definition of customer service has been expanded in the last 20 years to include the virtual/ remote service that has come with the digital age. Gone are the days when it simply involved politely greeting a person face-to-face as they walked into your shop, answering their questions, and helping them make their purchase. Email,

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How To Decide Which Tasks to Outsource

You’ve probably all seen and heard of how intelligent an octopus can be. Aside from correctly picking the winner before a football match, and secretly pilfering fish from other tanks in aquariums, they have three hearts, and eight arms, which they can use independently to do eight things at once. Unfortunately, you do not have

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Automation: The Gift Of Time

A lot has changed since our grandparents day – heck, a lot has changed since I was a kid! There was no such thing as Google when I was in school. (Or iPads, iPhones, or any other type of ‘i’ anything for that matter). I literally used a massive set of encyclopaedias to do my

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The Importance of Keeping Your Digital Presence Current

Yay! You’ve spied a great business/ product and you’re intrigued to find out more. Upon making the effort to track them down online, what do you see blaring back you? An advertisement for an event that happened three months ago. “Huh?” Have they gone out of business? You wonder. Do they not care enough to

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Is Social Media Worth It For Small Business?

Whether you are just starting out with your small business venture, or you’ve been established for years, there is a LOT of administration to be done. In a bid to lighten the load, you might have found yourself wondering what you can chop off that never-ending To-Do list… Accounts? Probably not…Staff training? Definitely not. Ooh,

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7 Tips to Increase Productivity in Your Business

First things first, what are you doing here?? If it’s because it’s quarter to closing time and you are still procrastinating on a ‘to-do’ list longer than Santa’s naughty list, then congrats because you have come to the right place! We all fall into time traps (cough, cough Facebook, cough) that distract us and waste

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