Customer Service


Special care for your customers

From customer enquiries and order processing to event management, our experienced team have got you covered. We can run an entire e-commerce business on your behalf or handle key functions, and we’ll treat your customers with the same love and care that you would.

  • Customer service enquiries
  • Event planning and management
  • Order processing
  • Follow-up calls
  • Shopping cart administration
  • Supplier liaison
  • Customer relationship management (CRM)
  • Data entry


All our services include these features:

We help you fully integrate your dedicated VA into your team.

Assign your VA a company email, invite them to use your Cloud-based software, and watch as your life begins to balance out.

Never go without help. Our team is available 9am-5pm Monday to Friday.

Your VA trains a backup so that you always have cover during vacation or illness.

You have full support from our Director who will always be available to you.

Personal onboarding helps you get started and regular monitoring supports your long-term success.